Dear Mr. Kumar,
I am prof. R. Gangaprasad (former member of consumer redressal forum, Kollam, Kerala). The pully & crank lock (full set) of my Baleno car (reg.no. KL 23-4675, chasis no. MA3EEJ9 IS 00133422, engine no. G 16 BBN 527534, purchased from Sitaraman& Co. Trissur, Kerala, on 18/01/07) has damaged due to manufacturing defect. The full set including shaft has to be replaced now as reported by your authorised dealer POPULAR VEHICLES & SERVICES, KOLLAM, KERALAM. I have been informed that repairs cannot be done free of cost. My car has just elapsed 2 years in this January since purchased and completed only 18629 km of distance. Our warranty has just been expired but still the car has not completed 20000 km. of running. I request u to get the parts (pully, crank lock & shaft ie. the full set) replaced free of cost.
I hope your good self may not view this case only as legal basis but on merit and justice. I have one maruti-800 for which no claim is placed either with maruti or with the insurer for the last 10 years of its purchase.
So I request you to be good enough to consider my request and issue necessary direction to your authorized dealer POPULAR VEHICLES & SERVICES, KOLLAM, KERALA to replace the full set of pully, etc. free of cost.
Awaiting your reply and thank you in anticipation
Yours faithfully
Prof. R. Gangaprasad
Thusharam, sasthamcotta .p.o
Kollam.keralam-690521
e-mail id [email protected]
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