Maruti Wagno R Duo LXI
Bad Service

Dear Sir,

This is to inform you that I have pruchased a Wagno R Duo LXI. But i think ihave really made a mistake of Buying Maruti & that too from your Showroom.

Right from the 1st service I have complain about few points which is not been taken care till now. Today i have given 3rd service at your workshop (All the services has been done only in Mohan Motors Service station) & again i have raise the same problem to Service Engineer. But very unfortunately they have replied back that it's very much normal for Maruti Wagno R.

When ever i have raise a points to your service station they will always come back by saying this very much normal. If it is so then i have few major points as as below.

1.My choosing Duo over all other variant is low cost of Travelling. (IF I AM NOT VERY WORNG THEN MARUTI UDYOG HAS GIVEN THE ADVERTISEMENY AS " COST OF SCOOTER CAR WILL RUN). I am getting 9 to 9.5 km milage in the city by gas. I don't think any scooter will run in this milage in India.

&&&&&&&&-Mohan Motors Comment-- This is normal.

2. I have complained about the my rear door Glass fitting right from the 1st service. But nothing has happend. FYI i have attached & mark the Second Service Report. Now in the 3rd service they are asking for some replacement. Why should i pay for this when from the 1st service it was not rectfied.

&&&&&&&- Mohan Motors Comment & This is normal. (I have not seen this problem with any other Wagno R).

My car No -- WB02 Y 6075. If this is case then i will never recomend any one to buy from your showroom. Though some one has taken a Wagno R from your showroon with my REF. But now onwards i will never recomend any one to buy from your place.

This is the last service i am taking from your station. Thanks for all this wonderful Experience.

*** I am also surprise that Maruti Udyog also doesn't care about thierCustomer.

Regards

Shounak Majumdar

Kolkata

9830024667

Company: Maruti Wagno R Duo LXI
Country: India

  <     >