Dear Sir,
This is to inform you that I have pruchased a Wagno R Duo LXI. But i think ihave really made a mistake of Buying Maruti & that too from your Showroom.
Right from the 1st service I have complain about few points which is not been taken care till now. Today i have given 3rd service at your workshop (All the services has been done only in Mohan Motors Service station) & again i have raise the same problem to Service Engineer. But very unfortunately they have replied back that it's very much normal for Maruti Wagno R.
When ever i have raise a points to your service station they will always come back by saying this very much normal. If it is so then i have few major points as as below.
1.My choosing Duo over all other variant is low cost of Travelling. (IF I AM NOT VERY WORNG THEN MARUTI UDYOG HAS GIVEN THE ADVERTISEMENY AS " COST OF SCOOTER CAR WILL RUN). I am getting 9 to 9.5 km milage in the city by gas. I don't think any scooter will run in this milage in India.
&&&&&&&&-Mohan Motors Comment-- This is normal.
2. I have complained about the my rear door Glass fitting right from the 1st service. But nothing has happend. FYI i have attached & mark the Second Service Report. Now in the 3rd service they are asking for some replacement. Why should i pay for this when from the 1st service it was not rectfied.
&&&&&&&- Mohan Motors Comment & This is normal. (I have not seen this problem with any other Wagno R).
My car No -- WB02 Y 6075. If this is case then i will never recomend any one to buy from your showroom. Though some one has taken a Wagno R from your showroon with my REF. But now onwards i will never recomend any one to buy from your place.
This is the last service i am taking from your station. Thanks for all this wonderful Experience.
*** I am also surprise that Maruti Udyog also doesn't care about thierCustomer.
Regards
Shounak Majumdar
Kolkata
9830024667
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