Maruti Wagno R
Ad customer service

Hello,

we have launched a complaint for my dealer (jeevan motors, Raisen Road, Bhopal) to Maruti. complaint has been launched on 29th Nov.2008 but we haven't receive any response from maruti I gave a call couple of time but they are just forwarding me to either a regional office or here and their,

I don't know why a brand name like maruti provide a kind of customer service. below is the e-mail that I sent to maruti:

Dear Sir,

I am the owner of a maruti wagonr. the details of the car are as follows.

owners name: Arjun singh saini

registeration no: Mp-04 CC 2753

date of purchase :- 25/05

Engine # 4483564

chesis no. 659238

the car was purchased from maruti dealer whose details are given below.

manager name: mr.ghanshyam

Jeewan Motors Pvt Ltd.

7, A/B Ashoka Garden

Raisen Road, Bhopal, Madhya Pradesh 462023, India

91 9826429603

From the past three weeks we are having problem to start the car, may be due to some manufacturing defect or battery problem.

we have reported the issue to the dealer, who sent a mechanic who was unable to rectify the problem.

we again reported the issue to Jeewan Motors pvt. Ltd but they are not taking any interest to resolve the problem. we have made 3-4 complaint to the dealer who assure us that he will resolve the issue but till now nothing has been done. today I lost my patience as they are not taking my call any more.

we bought this car because of good reputation of maruti but with this kind of service it would have been better if I go for any other car.my neighbour has got a Santro and they have an excellent customer service. it doesn't look good to get a new vehicle started by pushing it from behind daily. due to this problem we are unable to drive our car for any urgent work.

as a customer of maruti I would request you to take up the issue with the dealer for speedy rectification of error in my car. I have also spoken with your customer service representative who provided me the complaint number :- 7893415199.

best regards

Arjun Singh Saini

91- 9971241618

91-9350447118

now tell me what can I do, where should I go

Company: Maruti Wagno R
Country: India

  <     >