Medicines
Not received after 8days poor response from customer care of professional couriers delhi

I am an officer in indian air force. On 31st oct a parcel containing life saving drugs wee sent to me by a Dr. Till date i have not recieved it. Enormous amount of querries with the customer care did not bear any result. Instead i was surprised to here from the customer care rep that i should contact and get the forwarding details from nippani-the place from where parcel was sent. When i asked them to do so they said sorry sir, you only have to do that. The docket no i gave to them was not of any use. My docket no 792065.ANd coplaint no is 4229. I fail to understand that when international parcel can be received within three days, why domestic parcels take so much time. Probably the staff lack professionalism that is the difference between other countries and people working in our country. I may have to sue the professional couriers if the medicine is not delivered today.

Company: Medicines
Country: India

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