Mennen Financial Services Ltd., PF A/C No.MH/91721/30
Delay in settlement of dues &unsatisfactory services

Hi,

I have left the company on 30th June and after about two years I have submitted my claim in Feb but the company failed to forward the same to EPF office and was not co-operating in settlement of dues. Thereafter as adviesd by the department I have submitted my claim directly to EPF office at KANDIVLI IN i NOVEMBER alonf with all documents duly certified my Bank Oriental Bank Of Commerce, Versova Branch. As there was no response even after TWO months I have visited EPF office on January 20 and met the concerened official when I was told that since the claim was made after three years I have to produce identity proof and address proof duly attested by my bankers for processing my claim.

Accordingly on February 3 I have submitted additional documents viz.my PAN CARD and PASS PORT copies duly attested by my bankers, Oriental Bank Of Commerce vide my letter dated January 23. Asd there was no response or reply from the EPF office I have again visited them on Februay 26 and met the concerned official and I was informed that as the employer has not signed the papers an ENFORCEMENT OFFICER will be sent to the company for obtaining necessary approvals. I have informed the said official that IT WAS LEARNT THAT THE COMPANY IS LIKELY TO CLOSE DOWN AS NO DIRECTORS ARE ATTENDING OFFICE AND THE COMOANY HAS CLOSED THE EPF ACCOUNT AND ALL EMPLOYEES RESIGNED AND WITHDRWAN THEIR PPF BALANCE.

I was tod to meet them in the last week of March/early April but when I have contacted them again on April 2 I was surprised to hear that all document of claim was misplaced or lost and I ahve to submit them once again. Accordingly I have recreated all documents and obtained the signature of the bank once again but met the official on April 12 when I was told trhat they have got the full set of claim and separate documents are not required. I was assured that the file was sent to the Enforcemnt Deptt and the maater will be settled.

I have visited Kandivli office yesterday, ie., June 1 to enquire the progress and wanted to meet the concerned enforcement official but refused permission to do so. I feel very much harsaaed as it appeared to me that EPF deptt. in not trying to help the account holders and settle their legal dues but really trying to delay and deny their money which was saved during their employment. Please help and ENSURE THAT MY LEGAL DUES ARE PAID WITHOUT ANY FURTHER DELAY AND HARASSMENT AND AT YOUR EARLIEST.

Looking forward to ealry response and settlement of my claim

Thanks.

P.K.Kuma

Company: Mennen Financial Services Ltd., PF A/C No.MH/91721/30
Country: India

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