METRO FORD
IMPROPER SEVICE END NEGLIGENCY

Dear sir,

I m a proud owner of FORD ICON with the number KA 04 MJ 4000.Recently the back glass of my car was broken. On 7-07 the car was entrusted for repairs at HESSARAGATTA ROAD Bangalore and i had also asked for painting. I claimed for insurance in BAJAJ ALLIANZ (claim no:-1801/2886). The officer inspected the vehicle on 7th itself and said that i could claim upto Rs.8662. mr sidhu who took incharge of my vehicle, assured that repair charges will cost around Rs.28000 and odd and you will have to pay around 18 to 19 thousand. He also assured that he would deliver the vehicle on 9-07.

COMPLAINTS:-

1) The vehicle was delivered on 10-07 afternoon around 2.30.

2) They had not painted properly on the right side of the dent where the glass was broken and also not painted properly between front mud guard and right side.

3) Later while driving the car on 10-07-08 a sound was occurring at the back.

4) mr sidhu did not guide me properly in claiming insurance (i.e instead of getting Rs.8662 i got Rs.4066)

I took the vehicle for inspection at St.marks road for inspection. they annalysed it and fitted the nut A3Y-WHEEL at the back. After that no sound occured at the back. It costed me Rs.162 because of negligence of your companies men.

Ford being such a reputed company, its bad see men like mr.sidhu working carelessly in it.

I would be glad if proper action is taken and provide me proper justice and help me get my losses back. If i am not sattisfied by by your action, i would approach consumer court.

hoping for good result...

Company: METRO FORD
Country: India

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