Mobile
Excess charging

To,

M/s. Bharti Airtel Ltd.

Sub- Complaint for over charging.

Dear Sir/madam,

I am continuously facing problems, I am Airtel consumer since long but till date

We are not happy due to continuously problems from your end, it seems as if your

Company is generating revenue by cheating consumers. Kindly have a look to those problems we encountered,

1/Ring Tone Activation – This was done without our concent. (We had paid for reactivation too)

2/ Again Ring Tone Activation – This was done without our concent. Again (We had paid for reactivation too)

3/ Cricket Score was activated This was done without our concent. (We had paid for reactivation too)

NOW- We have Rs.250 Top Up Valid till 9 Nov.

on our life time (As per Plan) (You are Charging)

Airtel to Airtel – 30 Paisa PerMin- 1 Rupee/Min

As per conversation Customer Care Swati / Neha they explained due to less out going

Airtel is averaging account.

Explain already when we paid for low terrif how you can over look.

In case if you are not refunding the excess charged we shall go for consumer court and others.

Reply within 12 hours.

Already we had faxed the matter to 07314031101. as hardcopy evidence

Pratibha Gaur

9893189911

Life Time Pree paid

Area- Madhya Pradesh

Company: Mobile
Country: India

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