ABN AMRO Bank
Unnecessary charges in my bank statement

I was recently hit with a charge of Rs. 4500 (WIY FEE - 3 NIGHTS 4 DAYS AT RCI RESORTS) on my credit card and i believe this is unfair. I received atleast 30-40 calls last month from ABN AMRO sales department. I told them initially that i dont need it but again they called up saying you are our privileged customer and its free of cost for you. We have chosen your name from the lucky draw. I asked them repeatedly if i will be charge for anything and the answer was no. Executive told me you will receive a call from another department and they dont know anything about this package and lucky draws. You dont have to tell your credit card numer number to them.

I asked the verifier if i will be charged for this and she said we will not charge anything unless and until you receive the package and deposit it in ABN AMRO bank. I was unaware that i will receive charges in my statement without being told. If someone is repeatedly saying no to the package that means he or she is not interested in the deal.

Monika

Company: ABN AMRO Bank
Country: India

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