Mobile office
Poor Service for GPRS issue

Dear Sir/Madam,

I am facing issue with the GPRS Sevice for Airtel and i have the below complaints,

I have tagged 4 comaplaints all got resolved without any resolution.

Ref. NO. Date

28935848 22/10/09

28874407 17/10/09

28751741 09/10/09

28688716 06/10/09

I have called many time and was given assurance that it will be resolved. Infact i had spoken with the Team Leader twice and they assured that this will be resolved but no resolution.

Whenever i called the call get successful on 2nd or 3rd try. Most of the time the call gets dropped. This i have told them also.

They have feature of callback if we send sms on 510 but i never recieved any call

I replied no to feedback question asked by 247 service and recieved the call twice for dissatisfaction and they also assured that this will resolve but no resolution.

I am working for 24/7 environment for which i have to use the internet out of office ours specially in weekend but due to this issue i am loosing my productivity and my managers are also complaining.

Company: Mobile office
Country: India

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