ABN AMRO Easy Cash Account
Unnecessary charges of Late Fee/Finance Charges

I have the easy cash loan account no 7777777771977484 since past more then one & half year. I have been paying regularly the EMI after the receipt of the statement. In month of June, I did not receive the statement & hence the payment was missed. In month of july I recd the call from the call centre & the lady requested to make the imm payment of two installement so that they can waive of the late fee charges. Hence she deputed the collection boy & he collected two cheques of Rs. 9087 . However in the next statement nothing wavier was made & I started getting calls for making the payment of Late fee. Incidentally there after I made several complaints to their customer care service vide complaint reference no.: 212018553/212019007/09091700479/09091900409/09091900430 . But to my surprise every time they promise & nothing action is taken. We have regularly paying the dues & just because of the error from some body from Bank side; the bank collection centre is harrassing for the dues which is not legitimate. Now the bank people is constantly calling & mentally harrassing even at the residence & on mobile. I therefore request bank to intiate proper action & take a corrective measures promptly.

Company: ABN AMRO Easy Cash Account
Country: India

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