Motorola
Mobile with service centre since last 2.5 months

Hi,

I am Mukesh Yadav, so called customer of Motorola. I have bought one E-6 Rocker in feb. It was working in fine till 25 days of buying. It then started showing auto switch on-Off problem. I submitted my mobile to Tele-Video services Thane Mumbai. After I got mobile back, it was showing problem again within next few hours. After this I submitted my mobile five times to same service centre. Also it was promised to me that I will get new mobile after 3rd submission. Still I have got no response from company end. Also I have contacted around 30 times to customer care center of motorola for this issue. And everytime I called the number which is not Toll -free, chat gone around for 30 mins. They always told me I will get final service within next few days. But this game continiously going on since last more than two months. I have visited the service center around 20 times and each visit cost me 150 rupees and half day leave from my office

Mukesh Yadav

Company: Motorola
Country: India

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