ABN AMRO MAKE MY TRIP CREDIT CARD
FALSE PROMOTION WITH REGARDS RS.5000/- HOLIDAY VOUCHER WITH EVERY CREDIT CARD

I had applied for ABN AMRO CREDIT Card in the month of Aug'08, keeping in mind the various offers provided on the card and also since I am a keen traveler the Makemytrip card would be of gr8 use.

I had read through the entire offers provided and there was 1 offer with regards Rs.5000/- voucher of Makemytrip which would be given once I do a Transaction of Rs.- and above on makekytrip.

I have done a couple of transactions, and thus I called up on the helpline to provide me the voucher of Rs.5000/-, the customer care executive very promptly responded to me and confirmed that the voucher would be forwarded to me on my email id with in a day or two.

I again called up the customer care at 10.30am, and got connected to "RUCHI"-customer care executive and was shocked to know that there were some more clauses to be compiled, only after that the voucher would be forwarded to me. The way in which the same was conveyed to me was "pathetic", being in customer service there are certain etiquettes and mannerism to be maintained, where the executive was extremely rude and least bothered to address my query.

Also i continously follwed up with Renu Joshi VP-Service Delivery & Quality Assurance ON THE FOLLOWING DATES

20/10

22/10

25/10

But till date i have not received any revert on this

This is a cheating to customers, by providing promotional offers which do not exist upgrading the sale of credit cards is not at all ethical need your help to resove this

Company: ABN AMRO MAKE MY TRIP CREDIT CARD
Country: India

  <     >