ABN AMRO PLATINUM CREDIT CARD
Cheating by ABN AMRO

I received a PLATINUM card from ABN AMRO two months ago.

This card was sold to me by the following person

Mr. Abhishek Pandey

Sr. Officer – Premium Channel (Consumer Banking)

Empire Complex, 414 Senapati Bapat Marg

Lower Parel, Mumbai 400013

Tel: 022-40437386

Mbl: 098925 73337

Email: abhishek.kumar.pandey@in.abnamro.com

When Mr. Pandey visited me the first time, I was informed that the Platinum card entailed an initial joining fees annual charge totalling Rs 15, 000/- and henceforth the annual charges would be Rs 4000/- per annum. I refused to apply for the card on the grounds that I was not ready to pay any annual charges. Mr. Pandey came back the following month and informed that now the ABN AMRO Platinum card was a LIFETIME FREE card with NO annual Charges after I had paid the initial Rs 15000/- against which I would receive a FREE airline ticket and a MONTH BLANC PEN. I agreed and applied for the same.

After receiving the card and getting the wrong address corrected, I confirmed from their call centre but was informed that there was NO LIFETIME FREE CARD ever launched by ABN Amro. On reconfirming the same with Mr. Pandey he insists that my card is a LIFETIME Free card. I sent a letter to the Customer Service Dept and CC to Mr. Pandey.

Mr. Pandey once again confirmed on phone and also by email that there will not CHARGES in the coming years. I also received a call from Mr. Sachin Vig from Platinum Services Gurgaon, Delhi that the card was not FREE and was surprised that Mr. Pandey had confirmed that it was free even in writing. But he couldn’t do anything about the same.

If this is the case, I feel completely cheated and hence refuse to accept the card or pay any of the charges related to the card. I have paid the actual charges incurred by me already and would not like to pay any Bank charges or the interest thereon. The bank is insisting for me to pay the joining fees and also levying interest charges on the unpaid fees and other charges. This is most ridiculous and I feel entangled in the ABN AMRO Web.

Company: ABN AMRO PLATINUM CREDIT CARD
Country: India

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