Motorola z3
The worst service cente

I had bought a motorola handset (motorola z3) on 14/10/07 from hotspot southex. within one year it had some problems in keypads and data cable connectins. Then i decided to go to motorola cervice center as my mobile was in guarantee period. I went to SMART MART STORES PVT. LTD. O-2, LAJPAT NAGAR-2, NEAR TEWARI SWEETS, NEW DELHI-24 ON 13/09/08.

There they check my phone and told me to come on 17/08/09.My phone was in good condition at that time only some scratches are there as they wrote in there report also. But when i go there on 17/08/09 they said it can not be repared or you pay Rs 4500.I said o.k. you give me my phone. When i saw my phone i was surperised its was broken from top and its sceen also had some lines on it when i told them they start to fight with me. Is this customer care, they are also spoiling the name of motorola. Inever suggest anyone to buy motorola mobiles. If someone alredy had, never go to motorola service center in any type of problem.

Company: Motorola z3
Country: India

  <     >