M/s. Nilkamal. Novella 07
Selling higher than MRP

Hello,

I am a frequent visitor to @Home, Bangalore.

I was shopping yesterday the 26th July and happened to like a chair model Novella 07.

The price tag was marked Rs.1150/- and was now available on offer at Rs.999/-

The discount tag showed 10% Off. How 1150 translates to 999 after a 10% discount is another story.

Well, we liked the chairs and picked a couple of them.

The sales girl was kind enough to offer us fresh pieces.

Imagine our shock and surprise when we found that the MRP marked on the chairs was Rs.1000/-

On enquiring with the Stores Manager, Mr Parameshwaran, we could not get any satisfactory answer.

We felt cheated and did not complete the sale.

My queries are

Was this model actually on discounted sale?

If so, why are the prices differing?

How can Nilkamal sell at rates beyond MRP?

I work for Tata’s and believe in business ethics and customer care.

Regards,

Subbaiah BM

Company: M/s. Nilkamal. Novella 07
Country: India

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