MTNL BROAD BAND SERVICES
FREQUENT BREAKS AND INTERRUPTION IN BROAD BAND SERVIES FOR LAST TW MONTHS

Respected sir,

1. I am a broad band user under my phone No. 26146678 and CA No. 2033221385. I have a land line only incoming plan for

Rs 125/- and a Rs 399/- plan for 700 MB.

2. I personally met GM BCP, on 02 Aug 08 and made him aware about my following ongoing problems :-

(a) Frequent breaks/interruptions in my broad band

service, even after each 2 minutes, for the last two

months.

(b) Not been provided toll free No 1504 and others, to

complain about my broad band problems.

(c) Spellings of my name have been written incorrectly in

my account, causing my inability to produce my internet

bill as address proof and problems in getting my refunds

back, on disconnection of my services

3. He assured me to look after the above mentioned problems personally and get those rectified soon but sorry to say that nothing concrete has been done to rectify any of the said problem. Frequent breaks/interruptions are still there. I have not yet been provided toll free No. 1504 and others, to complain about broad band services

4. May I still have any hope to get redress of my said problems or face the same for indefinite period and curse my fate only.

Thanking you in anticipation, sir.

With warm regards,

Yours sincerely,

(An army person sweating in peace and bleeding in war for

his beloved countrymen)

Company: MTNL BROAD BAND SERVICES
Country: India

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