MTNL Delhi
BROADBAND CONNECTION NOT WORKING

MY BRODBAND CONNECTION 27859529 IS NOT WORKING PROPERLY, MTNL LINEMAN SAYS IT IS VIRUS PROBLEM AND CLOSED THE CALL. BUT MY COMPUTER IS COMPLETELY PROTECTED WITH VIRUS . ALSO MTNL IS NOT ABLE TO RUN INTERNET ON SOME OTHER COMPUTER AS WELL.

CAN MTNL NAME THE VIRUS SO THAT I CAN SEND THE REQUEST TO QUICKHEAL TO FIND OUT THE SOLUTION..

TO MY SURPRISE MTNL LINEMAN IS NOT EQUIPPED WITH ANY ANTIVIRUS BUT HE CLAIMS THAT THERE ARE SOME VIRUSES..

MAY I ASK GM MTNL TO REPLY ON THIS .. WHAT TOOL LINEMAN HAS TO PROVE THE VIRUS..

LINE MAN HARDLY KNOW HOW INTERNET WORKS, THE ONLY THING HE CAN DO IS MEASURING VOLTAGE AND CURRENT IN THE LINE .. THEN HOW HE CAN CLAIM FOR THE VIRUS.

LINEMAN IS JUST MAKING FOOL AND CREATING A BIG TROUBLE FOR ME. AS I AM ABROAD AND INTERNET IS MY LIFE TO CONNECT TO MY FAMILY.

I AM AN IT PROFESSIONAL WITH 10 YEARS OF EXPERIENCE IN THE FIELD. HOW CAN MTNL TALK SUCH A RUBBISH TO ME .. EVEN THEIR MAN DOES NOT KNOW WHAT VIRUS IS.

I REQUEST TO GM MTNL TO RECRUIT SOME GOOD ENGINEERS IN PLACE OF THESE STEREOTYPE LINEMEN. SO THAT SERVICE LEVEL CAN BE IMPROVED..

AND I CAN FEEL PROUD TO BE AN INDIAN..

JYOTI PRAKASH

9745517159

CCIE, MCSE, ITIL

Company: MTNL Delhi
Country: India

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