MTNL Dlehi
INTERRUPTION IN BROAD BAND SERVICES

Sir,

1. I am broad band user of MTNL Delhi under my phone No. 26146678. I have the following problems :

(a} I have been unjustifiably and illogically not provided

toll free No. 1504, to complain against broad band

problems.

(b) My name has been missplelt as JITENDER PAL SINGH

in place of JATINDRE PAL SINGH. It would cause problems

in getting refund on disconnection of services.

(c) There are frequent breaks in broad band services,

sometimes even after 02 minutes, for the last 2 months.

2. I have personnaly met GM BCM, on 03 Aug 08 and he assured redress of my all said grievances but sorry to say that nothing has been done.

3. None in MTNL Delhi department has any responsibility or accoutability towards poor customers like me who have been paying bill. Governmet should provide same concessions to private secter for better completions and lock up such irresponsible departments, to provide relief to the general public.

4. May I request you to take necessary initiative for getting my problems/grievances redressed.

Yours sinceely,

(A frustrate Army preson who sweats in

peace and bleeds in war for his beloved

countrymen)

Company: MTNL Dlehi
Country: India

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