N73
NON RECEIPT OF CLIENT COPY

Dear Sir,

Recently I got my mobile N73 repaired at Nokia Care, Bala Nagar, Hyderabad. They gave my mobile back after 3 days saying its software problem.

They have handed over me my mobile by taking the acknowledgement on job sheet no.2895 (ESN No. 353548020875523 and on collecting my job sheet also.

When I asked for my copy (customer copy), they replied me that there is no customer copy and advised me to take a photocopy. Its very ridiculous asking the client to take a photocopy. I never expected such a service from a company like NOKIA. As customer I have every right to know the problems attended by Nokia Care duly acknowledged by you mentioning the problems attended, so that history of the problems on my mobile are recorded for my reference.

Henceforth I request you to consider this point and make mandatory to give a copy to customer.

Company: N73
Country: India

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