N73- MUSIC
NON REPAIRABLE N 73

Dear Sir / Madam

I had purchased N73 Music (IMEI :356406018600782, Battery – 605081) from Nokia AUTHORISED DELEAR but I was facing some problem with this handset, battery was drained automatically and phone was getting switch off .therefore I had given the handset to Nokia care center at Lower parel Mumbai. And they had returned the hand set saying it is repaired and there was some problem with battery so they replaced battery but in actual problem was not solved. Within one year of warranty period total 4 times I had given the handset to NOKIA CARE but every time they return the hand set without clearing the problem. But one thing I would like to point out, that is after warranty get expired when I had again given the handset to Nokia Care this time they accept that THIS HAND SET IS NON – REPAREABLE. And answered that they are helpless because warranty is over.

After all this again I had purchased new N73 Music (IMEI : 353548029092948) from Authorised shop but again I am facing same problem even in this handset . in the month of July I had given the hand set to Nokia care and again this time they answered the same as earlier. And ask me to replace the Battery. But even after changing battery (Worth Rs. 550/-) I am facing the same problem. Again I had submitted my hand sent wide Job sheet no. 646504867/090926/61. This time I hope it is repaired.

I HAD PURCHASED NOKIA N73 TWO TIMES WIHIN LAST 1 ½ YEARS considering brand name (1ST Handset at RS. 16118/- AND 2ND at RS. 12800/-)

Is there any value of peoples money who purchase your brand expecting proper after sale services?

Are Nokia Care peoples are waiting for warranty expiry date? so that they can charge for there services?

HEREBY I REQUEST YOU TO PLEASE REPAIRE MY HAND SET BEFORE WARRENTY GET OVER OR REPLACE MY HAND SET IF IT IS NON REPAIRABLE.

ONE HONEST HELP IS EXPECTED FROM YOURSIDE.

Yours Faithfully

SANDESH B. SHINDE

9892811594, 9967797277

Company: N73- MUSIC
Country: India

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