NAAPTOL
Naaptol had cheated me

Hi all,

still showing the same report tht reshipment had been done, but i haven t received any update regarding the same through the customer care, Pls tell me when i will get revert from U ppl and when I am getting my phone or money back

Its more than 2 month since i had send the phone to ur service centre to get my phone repaired since then I am hearing only remarks tht i will get my phone soon, but after 1 month no call had been made to me regarding the same tht when i will be receiving my phone back.

Pls tell me wht i hv to do to get my phone back...

it had cost me more than wht the actuall price was 4999, but now if i calcullate all the calls i had made 2 u to borrow and then get my phone back it had cost me more than 6000/- as i had made 30 calls fr the same.

I never expected tht u ppl will treat ur customer like this.

U and ur customer service is pathetic and U ppl consist a bunch of thieves who had opened a company just to cheat ppl around.

Hope and wish nobody falls in ur trap, if i get a mail id of any of the media person i will mail the same things to them..

Below is the copy for ur refernce which is appering in ur site.

Order Details

Product: Touch P-phone

Quantity : 1

Order Amount: Rs. 5199.00

Current Status: Re Delivered

Shipping Detail: ANIL SINGH

COMPANY NAME: SPARSH B.P.O SERVICES LTD, PLOT NO: 94 & 95, AREA NAME: UDYOG VIHAR, PHANE NO:4, INDUSTRIAL COMPLEX DUNDAHERA

NEAR MARUTI MATERIAL GATE, GURGAON

INDUSTRIAL COMPLEX DUNDAHERA - 122016 (HARYANA)

9818099760 / 9999616444

Order State State Date States Updated

Re Delivered 03-31 19:46:55.0 Remark: As per Manoj First Flight MIS NON COD report recd on 29.03.10

Reshipment Delivery Date : -

Order Reshipped 03-02 10:36:00.0 Remark: As per CONNECTION details recd by Kanchan First Flight on 02.03.10

Reship AWB No: B11903619

Reshipment Date : 02-03 00:00:00.0

Ready for Reshipping 02-21 13:47:12.0 Remark: As Per Mail Recd. from Minal Vichare (CRM) mark as parcel received back as on 20/02-4.22pm

Request for Replacement 02-20 18:45:58.0 Remark: product faulty

Parcel Received Back 02-20 18:13:51.0 Remark: As Per Mail Recd. from Minal Vichare (CRM) mark as parcel received back as on 20/02-4.22pm

Dispatch From Customer End 02-20 10:54:09.0 Remark: Product faulty case. faulty product received at vendor address... As per confirmation mail from rupesh dated 19/2

Reverse Pickup 02-20 10:54:06.0 Remark: Product faulty case. faulty product received at vendor address... As per confirmation mail from rupesh dated 19/2

Order Delivered 12-21 10:49:05.0 Delivery Date : -

Remark: As per First Flight delivery & RTO status report received on 19/12

Order Shipped 12-09 17:54:42.0 Shipment Date : 09-12 00:00:00.0

AWB Number: LB0706569

Remark: As per First Flight CONNECTION DETAILS status report received on 9/12

Picked Up 12-09 16:53:04.0 Remark: P_Atlas_08Dec09_FF_COD_435

Cargo Ready 12-07 18:30:45.0 Remark : -

Order Verified 11-26 16:56:55.0 Remark: JAHAN

Company: NAAPTOL
Country: India

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