Hi all,
still showing the same report tht reshipment had been done, but i haven t received any update regarding the same through the customer care, Pls tell me when i will get revert from U ppl and when I am getting my phone or money back
Its more than 2 month since i had send the phone to ur service centre to get my phone repaired since then I am hearing only remarks tht i will get my phone soon, but after 1 month no call had been made to me regarding the same tht when i will be receiving my phone back.
Pls tell me wht i hv to do to get my phone back...
it had cost me more than wht the actuall price was 4999, but now if i calcullate all the calls i had made 2 u to borrow and then get my phone back it had cost me more than 6000/- as i had made 30 calls fr the same.
I never expected tht u ppl will treat ur customer like this.
U and ur customer service is pathetic and U ppl consist a bunch of thieves who had opened a company just to cheat ppl around.
Hope and wish nobody falls in ur trap, if i get a mail id of any of the media person i will mail the same things to them..
Below is the copy for ur refernce which is appering in ur site.
Order Details
Product: Touch P-phone
Quantity : 1
Order Amount: Rs. 5199.00
Current Status: Re Delivered
Shipping Detail: ANIL SINGH
COMPANY NAME: SPARSH B.P.O SERVICES LTD, PLOT NO: 94 & 95, AREA NAME: UDYOG VIHAR, PHANE NO:4, INDUSTRIAL COMPLEX DUNDAHERA
NEAR MARUTI MATERIAL GATE, GURGAON
INDUSTRIAL COMPLEX DUNDAHERA - 122016 (HARYANA)
9818099760 / 9999616444
Order State State Date States Updated
Re Delivered 03-31 19:46:55.0 Remark: As per Manoj First Flight MIS NON COD report recd on 29.03.10
Reshipment Delivery Date : -
Order Reshipped 03-02 10:36:00.0 Remark: As per CONNECTION details recd by Kanchan First Flight on 02.03.10
Reship AWB No: B11903619
Reshipment Date : 02-03 00:00:00.0
Ready for Reshipping 02-21 13:47:12.0 Remark: As Per Mail Recd. from Minal Vichare (CRM) mark as parcel received back as on 20/02-4.22pm
Request for Replacement 02-20 18:45:58.0 Remark: product faulty
Parcel Received Back 02-20 18:13:51.0 Remark: As Per Mail Recd. from Minal Vichare (CRM) mark as parcel received back as on 20/02-4.22pm
Dispatch From Customer End 02-20 10:54:09.0 Remark: Product faulty case. faulty product received at vendor address... As per confirmation mail from rupesh dated 19/2
Reverse Pickup 02-20 10:54:06.0 Remark: Product faulty case. faulty product received at vendor address... As per confirmation mail from rupesh dated 19/2
Order Delivered 12-21 10:49:05.0 Delivery Date : -
Remark: As per First Flight delivery & RTO status report received on 19/12
Order Shipped 12-09 17:54:42.0 Shipment Date : 09-12 00:00:00.0
AWB Number: LB0706569
Remark: As per First Flight CONNECTION DETAILS status report received on 9/12
Picked Up 12-09 16:53:04.0 Remark: P_Atlas_08Dec09_FF_COD_435
Cargo Ready 12-07 18:30:45.0 Remark : -
Order Verified 11-26 16:56:55.0 Remark: JAHAN
0 comments