Acer / Aspire 4720Z
Pathetic Product Quality & After Sales Service

Hi

Myself Shatrugna Deshmukh from Mumbai

Address: C/3/1, Hanjer Nagar, J M Road, Andheri (e) Mumbai - 400093

Purchase date of the Product : 18/06

Model No. Aspire 4720Z

Serial No: LXAL80Y019749086C82500

Retailer: Reliance Digital Retail Ltd (Vashi)

Complaint 1) In the month of August'08 - Problem of Hanging

Action Taken: Some Setting done and return back the laptop by reliance digital retail limited

Complaint 2 (695)) Problem Dead - Complaint Deposited to Service Centre Acer Vashi

Action Taken: After 20 Days Mother Board Replaced and given

Complaint 3 (1072) ) In month of November'08 DVD writer Stopped working.

Action Taken: Repalced the DVD writer. After 7 days.

Complaint 4) Now from last 5 days when i put on the laptop without Charging on the Display goes off.

Now I do not want to get it repaired if you guys have certain care and want your customer should not suffer like me pls give me the replacement for this defective piece.

As i have got patiently replaced Mother board, DVD Writer i do not now what else is left in the laptop.

Let me not undergo the pain, With in 6 months i am facing so many problems how can i use this lsptop in future.

Hoping and wating for your reply.

Regards,

Shatrugna Deshmukh

Contact Number : 9987712631

Company: Acer / Aspire 4720Z
Country: India

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