Neeta "Third-Grade" Travels
Most horrifying experience

I had one of the most horrifying experience ever travelling in Neeta Volvo from Mumbai to Pune on 7th.

1. wrong booking was made

2. bus was 45 mins late

3 staff was arrogant and least bothered

4. in the bus the A/C started leaking

5. I was promised a change of bus at khopoli food mall

6. The bus that was given to me was going to a different location

7. i was told that the bus ahead of me would wait for me at wakad phata

8. I had booked ticket for pune station, i ended up on the street on wakad phata

since neeta travels have not completed their service obligation, I want to demand full refund along with appropriate reimbursement for mental and physical torture.

I need help on peoples previous experience with making such complaints, Whom to make these complaints, and if the state consumer forum can help

Regards

Rishi.

Company: Neeta "Third-Grade" Travels
Country: India

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