Activa Booking
Non delivery as per commitment

Hello,

I had booked an Activa on 22-Aug (Receipt # 10360) at Dhruvdesh Motors Pvt. Ltd, #150/3, Opp Standard Tiles Factory, Yelahanka, Bangalore 560064. At the time of booking I was assured that the Vehicle will be delivered within 30 days of booking.

Today is the 23rd of September. I received no intimation from Dhruvdesh Motors as of date. On enquiry I was informed by the Sales Executive Mr. Santosh that there is a strike at the Honda Factory and the delivery is likely to be delayed. I really do not know if this is the real truth or is being coveniently used to cover up for something else. If there was likely to be a delay in the delivery, it is boundeb duty of the sales office to intimate regarding the same well in advance.

I only hope that my booking is not being re-directed to some other customer. I wish there was more transparency in the booking and delivery process.

I had booked well in advance hoping that I can receive the vehicle in the festival season. I feel cheated with the lack of commitment shown by your dealers.

Request use to redress my grievance at the earliest. Hoping to receive confirmation of delivery within a day or two.

Regards,

Srinivas K

Company: Activa Booking
Country: India

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