Nokia 1208
For not getting proper solution
- 05-12-2008
- 225
Dear Sir,
With above subject I am informing you that I own a Nokia Mobile Phone of instrument no 1208.which is in warranty period till the date. Before few days there was something hardware problem created in my cell so I went to nokia care at Ambawadi, Ahmedabad. service center to repair my cell. there I was informed that there are some hardware problem in my cell and I have to sent my cell to your company for replacement. than I got my new instrument after 25 days. but there is still some Keypad problem in my cell. I again went to nokia center to solve this problem that if you have replaced my new cell than why problem is created? The manager of nokia care Mr. Nirav Shah informed me again that I have to send my cell to your company.eventhough I have no problem to sending my cell to your company but company is not providing me new cell whenever I got my cell back. After this my conversation with nokia center I am not satisfied with company’s service and not getting proper solution I think which is not good for company’s reputation in the market.
So you are requested to look into the matter and provide me proper solution. The details are as below.
Customer Name :- Hardik Poojara
Contact No :- 09998229553
Nokia Instrument No :- 1208
Old IMEI No :- 359846014509080
New IMEI No :- 358089018958000
Old Jobseat No :- 537434038/080409/49
Thanking You.
Your’s Faithfully,
Hardik Poojara.
Encl :-
(1) Nokia Jobseat
(2) Swap Bill
Company: Nokia 1208
Country: India