Nokia-1255
Poor set & poor service by nokia care

&-- Forwarded Message &-

From: krishan jhalani

To: service.centre@brightpoint.co.in

Cc: customercare@brightpoint.co.in

Sent: Tuesday, 13 May 11:42:05 AM

Subject: getting problem from nokia care centre JAIPUR

Dear

sir have a nokia 1255 was given to ur jaipur's shubhash nagar care centre by me . i dont got my phone with repair not yet now my phone is send to delhi 3 times & i got a swap set which was received by me after such days it again having same problem and i went to your care centre they say to me that sir it again have to send delhi. i shock to hear this, that a man purchase a set and got very poor service by co. and service centre, before i was got my set in 2 month & now they also saying that it will again go to delhi

sir kindly solve this problem nor i have to go consumer court.

sir my cell is in warranty period

it was purchased on 30-7-07 by me from MS shree electricals jaipur TIN -08981762552

my old phones details are &

ESNno was -03715799012

ESN - HEX-25F112E4

NOKIA CDMA 1255 WHICH WAS given for repair for four times by me

after 2 months i got a poor swapped set by u

its details are as under&&

ESN-037111500538

ESN-HEX-25AA22D6

DATED 22-SEP

JOB NO.DL0569775

BY RAVI JAIN

UNNATI CUSTOMER CARE SHUBHASH NAGAR JAIPUR

asc-084_434038 UNNATI CUSTOMET CARE

ASC JOB NO. 91583

S PROVIDER RELIANCE INDIA

MY CELL NO IS 9314526663

9929686320

my current job no. is 084434038/080512/89

SIR KINDLY SOLVE THIS PROBLEM

I WANTS TO TELL U THAT U CAME HERE AND SEE WHAT A LOWER QUALITY SERVICE S GIVEN BY THE CUSTOMER CARE SHUBHASH NAGAR

I M VERY SAD TO PURCHASE A NoKIA CELL.

AND I WILL NEVER PURCHASE & SUGGEST THIS CO'S CELL. TO EVERY ONE DUE TO UER POOR SERVICE & LOWER QUALITY PRODUCT, U R PRODUCT WAS GOT IN EARLIER BUT NOW THERE IS NO QUALITY FOR THIS NOKIA WAS WELL KNOWN

SO I REQUESTS TO U FOR SOLVE OUT MY PROBLEM

I WILL HOPR U WILL DONE THIS

NOW TO DAY THEY SAID TO ME SIR PLZ SOLVE US PHONE THERE IS A PROBLEM AND I WILL SORT OUT BY US IN JUST 30 DAYS

U THINK, IF A MEN GIVE PHONE FOR REPAIRS TOTALY 2 1 MONTS SO HOW CAN HE SHOULD SATISFIED WITH U

THANKS

KK JHALANI

56 GOPAL BARI

9929686320

9341526663

Company: Nokia-1255
Country: India

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