Nokia 2505
Non Availability of Spare Part (Display) of Nokia 2505

I purchased Nokia 2505 for Rs.37, 00/- last year in a day before Deepawali. Within a month its display was distroyed by myself with a slight hit towards wall as it was in my back pocket of my Jeans which I was wearing at that time. After that, on that day only I went to the Nokia shop at Malviya Nagar, Shivalik, in the basement and they told me that they would not take any responsibility of repairing and informed me about the Nokia Care Centre. Then I went to that Centre but the display of Nokia 2505 was not available as it was a new handset at that time in the market. They noted down my cell number and assured me to contact me as soon as they receive information about the availability of its spare part (display). After that, they never called me up and when I called them for the information after 2-3 months, I came to know that they were not concerned about the handset problem and argued with me 3-4 times whenever I called them up. The person's name was Mr. Amit of Nokia Care within Malviya Nagar. Now in Cannaught Place when I came to know that the display of Nokia 2505 is available then the price was too high, i.e. around Rs.2, 000/- and price of the handset was Rs.3, 700/- when I purchased it. So, I want to file a complaint against Nokia (while asking that if the spare parts are not available in the market, why the company launches these kind of consumer products) and want display available in the market or replace my product.

Company: Nokia 2505
Country: India

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