Nokia 2626
Sales service

The sale of cell phones has become equivalent to sale of vegetables in the opinion of sales personnel in the vendor's outlets that cater to a broad range of cell phones of different make. Today I purchased the above product despite the salesman refused to open the sealed/packed product. He refused to open the box claiming it is brand new and hence should not be opened. They should have a demo piece for the purpose. The outlet carries a name as BIG C in Ameerpet on the road to begum pet. (Which the salesman says has many outlets in the city) The sales personnel though apparently under supervision did not demonstrate how we should use the phone. Nor he had shown us the different varieties of colored models coming under Nokia 2626. My wife for whose benefit I bought the product has come to know about the availability of different colors only through internet later today. We urgently needed a cell phone and hence we had become scapegoats for an unwitting and uninformed purchase. The shopkeepers moreover produced a feed back letter (spelt as such for feedback) in front of us to write our comments despite knowing our displeasure for having had the experience of a telemarketing sale right inside a physical outlet ironically enough. I don’t know whether this is the right forum for this kind of my rambling. Still I posted all the same this complaint for the benefit, or say information of our so-called literate customers like me should be vigilant..

Company: Nokia 2626
Country: India

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