Nokia 2630
Bad exp. with HCL nokia care sec-2 Noida

I bought a New Nokia 2630 Phone on 18 Sep 2007 from KWALITY Cmmunicatin, Mandoli

Road, Shadara, Delhi-110032. But Now the current position is that my Phone is not working

properly (Display and Rebooting problem) and also I am without a phone for almost a month,

which is a basic need for life.

I submit the phone to Nokia Care HCL Infinit Service Centre, Sector-2 Noida on 12th

Oct07 but their the handset is not repaired. I submit three times 12th-Oct'07, 18th-Oct'07

and 31st-Oct'07.

Due to this I am going through mental stress and lot of inconvenience as I have

other liabilities too and important work to do. Due to not availability of my Phone I am

unable to Contact anyone and wise versa.

I tried to contact Nokia many times through different medium i.e. Phone, through

internet, I also visited to Service Centre six times in 20 days to check the status of my

report. My jobsheet number is 1200205002 (18th-Oct'07), 1200206539 (31st-Oct'07) given by Nokia

care.

Now I am fully dissatisfy with the services and need to get my Phone Replaced, or my

amount with the suitable interest rate and compensation, else I will file a complaint with

the Consumer Court under the Consumer Protection Act of 1986.

I seek compensation for the mental agony caused due to his deficiency in services

and inconvenience faced due to no availability of my Phone for almost one month.

Ravinder Kumar

C-43, Sec-8 Noida UP India

E-mail: ravinder.kumar@india.com

Alt. Ph. 91-9213512093

Company: Nokia 2630
Country: India

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