I bought a New Nokia 2630 Phone on 18 Sep 2007 from KWALITY Cmmunicatin, Mandoli
Road, Shadara, Delhi-110032. But Now the current position is that my Phone is not working
properly (Display and Rebooting problem) and also I am without a phone for almost a month,
which is a basic need for life.
I submit the phone to Nokia Care HCL Infinit Service Centre, Sector-2 Noida on 12th
Oct07 but their the handset is not repaired. I submit three times 12th-Oct'07, 18th-Oct'07
and 31st-Oct'07.
Due to this I am going through mental stress and lot of inconvenience as I have
other liabilities too and important work to do. Due to not availability of my Phone I am
unable to Contact anyone and wise versa.
I tried to contact Nokia many times through different medium i.e. Phone, through
internet, I also visited to Service Centre six times in 20 days to check the status of my
report. My jobsheet number is 1200205002 (18th-Oct'07), 1200206539 (31st-Oct'07) given by Nokia
care.
Now I am fully dissatisfy with the services and need to get my Phone Replaced, or my
amount with the suitable interest rate and compensation, else I will file a complaint with
the Consumer Court under the Consumer Protection Act of 1986.
I seek compensation for the mental agony caused due to his deficiency in services
and inconvenience faced due to no availability of my Phone for almost one month.
Ravinder Kumar
C-43, Sec-8 Noida UP India
E-mail: [email protected]
Alt. Ph. 91-9213512093
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