Nokia - 3110
Ringer Proble (Speaker)
- 02-18-2008
- 92
Dear Sir,
I had complained regarding my Cell Phone ie Speaker (Ringer) problem to Nokia Care, Mahajan Market, Sita Buldi, Nagpur - 440001, but I did not get any proper response from there. From 25 days I am contineously following them but they are telling me that it will come in 2 days. But finally today I went there personally & talked with the executives, I was shocked to hear that the Ringer will be comming in 15days. When I asked them to give me the complaint register, they straight away told me that we are not having any complaint book/register. Nokia is branded name in all over the world & if they are providing such type of services then it will be bad for the company reputation.
The executives in this service centre dont have the sense to talk to the customer.
I only suggest that the customer who is buying cell phones is for some purpose if he finds such problems it is better for us to have Landline connection.
Company: Nokia - 3110
Country: India