Nokia/3230
Mobile getting Hang

To

The Senior Manager (Customer Care)

Sir,

Re:- Replacement of Nokia 3230 set / IMEI no. 356277017026463

Dear Sir,

I had bought the above mentioned set on 6/10 from Subhiksha Mobiles, Mira Road. It is on July when I was posted at a place Cuddalore in Tamilnadu, I found that the mobile is getting hang frequently and some necessary data were not being displayed. Immediately I taken it to the Nokia Customer care centre Cuddalore. After checking they declared that since the software has become backdated they have to send the handset to Chennai. On 15th July they replaced my handset without giving me any replacement note.

In the end of August I found the same problem deveoping in my replaced handset.

Being transferred to Mumbai I have taken my handset to the Nokia care centre of Mira Road, where I came to know that their system is showing the warranty has been scrapped. However they attended my complain and after some service the handset was found okay.

But to my surprise, from the next day again the set start to get hang.

Now being in transferable job, mobile is highly essential. So I want a suitable replacement for the same.

In anticipation of your prompt response,

Thanking you,

Yours faithfully,

Sumon Saha

Company: Nokia/3230
Country: India

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