Nokia- 3500c
Negligent behavior of Nokia Care Staff

Sir...

I purchased nokia 3500C on 19th october imei no 355747021673048. It stopped working october. I submitted it to nokia repair centre namely MAA Communications, B-36 Guru Nanak Pura, Radhu Palace. Job Sheet no 144433527/091005/31 dated 5th october. At that time I was told to pay Rs 650 though it was still under warranty. I objected to it but later gave in agreed to pay the amount and then I was told that during repair if the mobile gets damaged then they won't be responsible. I had an argument regarding this with the person in charge there named Rosy. After that I got a completely damaged set and I got it checked from somewhere and I was told that it has been intentionally damaged and I am sure that its a conspiracy by Ms Rosy who got some Mr Tyagi who was responsible for repairing the set also involved in it just because I had a heated argument with her. Now please tell me should I throw this phone out... i was capable for paying reapir charges but in the first place why should I when the warranty is still on and though I agreed to pay the charges the clause of responsibility of damage on me was not acceptable at all??? I think this kind of behavior is not at all tolerable and would not want anyone else to suffer from the same problem and please tell me the solution to this and I request you to take action against these people who are misusing their position.

Company: Nokia- 3500c
Country: India

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