Nokia/3600s
Faulty by Design

I believe that Nokia 3600s is a phone that has got shipped with in-build faults and I haven't seen a happy customer with that phone. It looks good only on advertisements and display sections, apart from that it doesn't allow you to perform basic operations of receiving and making calls.

Key pad doesn't work, speaker phones echo your voice back, radio works on and off and whole load of other problems that are camouflaged as features in that phone. I also bought one, and I have walked to the Nokia Care service centre twice in the last six months to get my keypad replaced. The second time around is today morning and I was told the problem will not be covered under warranty as a spec or two of my sweat has entered the phone. I said fair enough and I will pay the service charges. Then to my surprise, I was also told that there definitely exists a possibility that my phone may go dead during service. I wish it happens and then I will positively take these jokers to the consumer forums/court and fight with them for all the money that I paid in buying this phone.

As an afterthought, they also mentioned that if in case it goes dead, I can still take the phone to Ritchie street, chennai, India., and they can make it work for me. Speaks volumes about the ability of engineers in Nokia Care. I believe that Nokia should be more prudent in releasing newer models and they should pay utmost attention to the quality. I for one, will never ever buy a Nokia phone irrespective of the features it has, in my life.

Company: Nokia/3600s
Country: India

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