NOKIA 3600 slide
Faulty handset

I purchased my Nokia 3600 slide from the PhoneSHop at Colaba on 25 December. The representatives of the shop Mr Jignash and Mr Bhavesh informed me that the phone battery would last for 8 hours. WIthin 15 days i returned the phone to them with a complaint that my phone gives me talk time of only 2.5 hours. Since 25 December I have given my phone to Nokia customer care (bright point lower parel) for more than 40 days. They have not rectified my problem. they issued a new handset on 10 April. But the new handset gives me a talk time of 1.5 hours. Ms. Pallavi and Mr Mithun (0996783322) from Nokia are very well aware of my compliants. I have been in touch with Nokia's online customer support as well. But Nobody has responded to my compliants such that I get refund. I know that 3600 Slide is a faulty phone and nokia should stop circulating this handset. If you visit the customer grievance on the nokia india website you will notice there are zillions of compliants against Brightpoint, Lower parel. They have not addressed my problem and keep telling me my phone is ok and I can collect it. Please intervene and help me recover my money 10, 000 Rs plus damages for the loss I have incurred due to there ineffecitent customer care.

Company: NOKIA 3600 slide
Country: India

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