Nokia 5300
Defective product, poor service

I am writing this complaint today after great deal of inconvenience and trouble I faced on buying a 'trusted' Nokia phone. For about six months, the phone worked fine but soon after, it started giving me problems... ranging from poor sound quality to bad quality pictures to camera not working at all! Next logical step, I took it to the Nokia Care center at Green Park... And it did not end there... after sevaral visits spanning a couple of months, I still have a phone (swapped one) which I cannot use as the technicians gave it to me without checking it properly, not to mention that they also failed to rectify my original phone! Till date my swapped phone is still lying with the company under Jobsheet no.&1500297422.

This is not expected out of a reputed and robust company. Pls do something about it ASAP.

Thanks,

Tripti Narain

NDTV

Company: Nokia 5300
Country: India

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