Nokia 5310-1G
Poor incoming

Respected Sir,

I am an engineer by proffession with Govt of Delhi. I have purchesed a nokia phone model no 5310-1GB from TELE TALK, R-50, Mangalam, Vikas Marg, Shakarpur, Delhi-110092 (India) On 19-11. The bill no of the nokia priority dealer is 7576 dated 19-11. Soon after purchasing the phone there was a problem of poor incoming voice. I approached to the nokia priority on 22-11 and told them the problem, they misleaded me that you have talked more than 2 hours in 2 days otherwise we could have change the setand they told me to go to nokia care. I approached to the nokia care namely MAA COMUNICATION B-36 GURU NANAK PURA OPP. V3S MALL RADHU PALACE ROAD LAXMI NAGAR, after inspecting the set they adviced that ringer problem is there better to get new set from nokia priority as the set is of 2 days old and they don't have the ringer with them. I again approached to the nokia priorty but they refused to attened. I then again approched to nokia care then they toled that you may enquired on 26-11 about the ringer. I again approched to nokia priority on 26-11 as the nokia care does not have the ringer till now, the owner of the nokia priorty refused to attend me and even refused to attend my telephone on the no011-42487175. With the utmost harrassed state of mind I once again approched to the nokia care and requested him to send my phone to the company's authorised center for repair or replacement, then I got the job sheet no 144433527/081126/30 dated 26-11 at 17.46 . Sir after so much of harrasement from your above said nokia priority I would reguest you to take some displiniry action as the owner even refused to listen the problem and is forwarding attendents and I as a custemer who has investeed Rs 8500 was standing like a begger? I would also request to repair or replace the set at the earliest and do inform me about the action you have taken at your end. My phone nos are 9312870337, 9717788176, 011-22456402, 01122421788.

Company: Nokia 5310-1G
Country: India

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