NOKIA 5310
Harassment By Nokia care

Dear Sir,

Greetings

This a worldwide organization, very popular, but now we afraid to Buy mobile from your company.

two times i have given my mobile (5310), nokia care (Sec2, Noida). first time Dec 29, they told me that there is some hanging problem it will take 2 days, after that i get my phone on 10 th Jan" stating me madam your phone can not be repaired here so we will send to our head center".

Then again I am facing the same problem after 4 days and again I have to go to the same nokia care, on 17 th Jan I deposited my mobile again, i received my mobile on 31 st Jan, every time stating that " madam your mobile can not be repaired in our center so we i have to sent this to head office".

Now the strange think happen,

1) voice clarity is not there (while talking some sound in background)

2) LCD screen is not fit right way

3) music keys are broken

Again I go to the Nokia care residing at sec2 Noida on 7th Feb and deposited my Mobile, first of all manager is not agree and then she agree to replace the panel, But when I visited to Nokia care again on 18th Feb. the mobile is in same condition, Manger told me if you want to take the mobile you can take, we cannot do any more. Is that right way. In my entire life neither me or my family member are going to buy Nokia mobile.

Kindly suggest how could we trust such a big organization.

when I talked with manager to replace my mobile, told me if mobile is not repairable then only we replace the set.

My mobile is in guaranty period, what does it mean by Guarantee? such mental harassment I have never faced before, I want that my mobile is to be replace.

Is that the right way to repair, suggest me how the big organization will help the people. If any of your higher manager wont going to help us, then forcibly I am going to consumer court.

My job sheet no:- 153433527/090207/43

IMEI No:- 358653016303103

Warranty Ref No:- APAINY155123305

Thanks and regards

Anupama (9958848934)

Company: NOKIA 5310
Country: India

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