NOKIA 5310
Poor quality video

Dear Sir,

I have purchased Nokia 5310 in december at the cost of Rs. 11, 000/- from your authorised shop. Comparing still photography with video it is observed that video quality is poor as compare to still photography. If i focus an object with camera in still mode the object appears bright of good quality but as i change to video mode the same object appears dark and the video is also dark. In other Nokia phones the same is not observed.

I have given the set for repair at one of your Nokia care at Noida vide job sheet No. 1200218229 dated 29/02/08.The set has been delivered to me back on 03/03/08 with the same defect.

Kindly look into the matter and advise me where i should get the phone repaired.

I have purchased this new model with the intention that it will serve my requirement of good video shouting as Nokia has introduce this model with latest technology and to satisfy customer need and on the other hand such defect was not expected from such a reputed company cell phone.

I hope you will give me a proper and good solution at the earliest.

Regards,

M.A. Rizvi

Company: NOKIA 5310
Country: India

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