NOKIA/5310/INV1341 11=mr. rohit mittal:358653013282045
UNQUALIFIED CUSTOMER SERVICES AT R.T.NAGAR BRANCH//BANGALORE

WHEN I APPROACHED NOKIA CARE MY COMPLAINT WAS ONLY CONCERNED WITH SOFTWARE CORRUPTION. THEY KEPT MY MOBILE FOR 10-12 DAYS. AFTER THAT WHEN THEY RETURNED MY MOBILE THEY HAD DAMAGED THE KEYPAD AND STARTED BLAMING ON ME. WHILE IT IS NO WHERE MENTION IN THE JOB CARD THAT KEY PAD WAS DAMAGE, ITS THE NOKIA CARE STAFF WHO DAMAGED IT AND PUTTING BLAME ON ME.

AFTER COMPLAINING AGAIN THEY KEPT IT FOR ANOTHER 12 DAYS AND RETURNED IT WITH MORE SEVERE DAMAGE THIS TIME THEY DAMAGED MY MOBILE'S LCD SCREEN. I AGAIN APPROACHED THEM AND THEY KEPT IT FOR ANOTHER 12 DAYS ONCE AGAIN AND RETURNED ME WITHOUT ANY SOLUTION.

CHANGE KEYPAD AND LCD SCREEN WITH THE NEW ONE AND UPDATE SOFTWARE ON THE CONDITION OF RENEWAL MY GUARANTEE PERIOD FOR ANOTHER 6 MONTHS.

OTHERWISE I WILL COMPLAIN IN CONSUMER FORUM AND ASK FOR COMPENSATION FOR EQUIPMENT AND HARASSMENT DONE BY NOKIA CARE PEOPLE.

Company: NOKIA/5310/INV1341 11=mr. rohit mittal:358653013282045
Country: India

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