Nokia 5320 express music
Malfunctioning from the date of purchase & Poor response from Nokia Care

1. Network goes off but did not come back without restarting the hand set.

2. During a call don’t show the name of caller but the number is already saved with a name.

3. Battery backup is very poor. According to Nokia full performance will come after 3 or 4 charging & discharging cycle. But from 9th Jan (date of purchase), I have completed several charging cycle and total call duration is only 8 hr. I listen to music approximately 15-30 minutes in a day; screen saver is in off condition, back light on time is 5 sec only, after doing all those things battery fully discharges within 1 day. If I connect the phone with computer using data cable it discharge very quickly.

4. I can’t open all those songs which are supplied by Nokia within the chip. I have send the code no to 55555 and received the activation SMS but its showing file is corrupted.

5. I went to Nokia care but they are not able to solve the problem and also break the facial (front cover) of my handset during opening it (my job sheet no is 288434038/090128/66, Date 28 Jan Time 17:24). They told me that I have to submit phone for two weeks then only they can change the facial.

6. I have mailed to Nokia service but response is very poor and they don’t agree to change the hand set. Now they are asking to visit Nokia care again. But they are not able to solve the problem so why I submit my phone for two weeks, only for facial change.

Company: Nokia 5320 express music
Country: India

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