Nokia 5610
Pathetic service

Sir,

i had given my Nokia 5610 on 31st Oct for the replacement of the broken music key under the warranty period. When i called up on the due date, they told me the part was not recieved by them from the main center, and it wil take some 15 days, since then whenevr i went to collect they told me to come after 10 days, it has been now 7-8 times i have visited the care center (Nokia Care center, Jaipur) but they give me some or the other excuse, finally when i called up to find andt they said it was ready, around 22nd Jan when i went they told me it was under testing and they'll deliver it at my home before 6 in the evening that day itself, but i have been calling them again and again since then, and they have not delivered back yet.

Please take a serious action against this irresponsible behavior which has caused me so much of inconvenience and even i have not got my handset back, its 3 months now.

Company: Nokia 5610
Country: India

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