Nokia 5610d XpressMusic
Misbehave of the service staff at service center and Uncetisfactory Services of the product

Miscellaneous

Re:- Replacement of Nokia 5610d XpressMusic set Colour Red IMEI no. 358652014719088

We are shocked to bring to your knowledge that I have purchased the above-noted set which is infested with certain technical problems. The phone software creshed autometically and phone hages, i got the software replaced 4 times from out let.

Since we have purchased the phone at a very dear price, we expect full value for our money and ask you to replace the set at the earliest. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.

One more thing, and most importantly your serice center staff at Yashwant Plaza, Indore is very rude, non-cooperative and de-mannered. They also dont follow the rules establish by your company for taking customers as per thier token no. they give undue preference to their known ones and to influential. this is not a good practice for the Company like Nokia.

and when i asked them to give me a feedback form so i can lodge my complaint they refuse to give it to me as well.

I hope you will take action against the in charge of the center because he himself was indulge in such activity.

In anticipation of your prompt response,

Thanking you,

Yours faithfully,

Pradeep Verma


Company: Nokia 5610d XpressMusic
Country: India
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