Nokia 5800 Express Music
DELAY IN SERVICE
- 07-11-2009
- 321
MY HAND SET WAS SUBMITTED TO NOKIA GALLERY, AKSHAY, FC ROAD, PUNE, ON 26TH OF JUNE FOR SOFTWARE REINSTALLATION. ALSO THERE WAS PROBLEM IN MEMORY CARD.. IT WAS SAID BY THEM THAT BOTH HANDSET AND MEMORY CARD ARE SENT TO COMPANY FOR REPLACEMENT... I RECEIVED THE HAND SET ON 09TH JULY AND CALLED ON 10TH JULY FOR MEMORY CARD... ON TELEPHONE NO 020 25534436 I CONFIRMED FOR MEMORY CARD BUT WHEN I WENT TO NOKIA GALLERY, THE CARD WAS NOT READY... THE SAME INCIDENT HAPPEND FOR 4 TIMES FOR THE HANDSET. ON TELEPHONE IT IS BEING TOLD THAT THE PHONE OR CARD IS READY AND ACTUALLY WHEN I GO THERE, IT IS TOLD THAT THERE IS PROBLEM.
ALSO THE SERVICE AND BEHAVIOUR OF THE EMPLOYEES AT NOKIA CARE IS VERY BAD AND ARROGANT
MY JOB SHEET NO FOR MEMORY CARD IS 672504867/090627/44.
KINDLY LOOK INTO THE MATTER.
THANK YOU.
Company: Nokia 5800 Express Music
Country: India