Nokia 5800 xpressmusic
Multiple problems - new Nokia 5800 Xpressmusic

Hi

I purchased a Nokia 5800 on 24 January in Pune and have been facing problems ever since.

1. Within 2 weeks of purchase, the earpiece was not functioning well. I took the handset to Akshay Telecom, FC Road, Pune and they repaired the earpiece. However, after the phone was opened, I noted dust particles in the display, and same can be seen till date. Earpiece problem has been a worldwide problem

2. The Nokia maps license simply "disappeared". Note that I was supposed to get 90 days free licence. I made over 50 calls, registered complaints (refer to call reference numbers 2-3QWR71, 2-3RDU7L, 2 2-3RSLYD and 1-6912363409). Nokia contacted me and gave me a 1 month licence (no CD 6114 8134 8726) till the time they were investigating the issue. However, no-one contacted me till date.

3. Since a week, I have display problems. - fuzzy lines seen (this problem is worldwide - refer to

http://dailymobile.se/forum/index.php/topic, 1725.0.html

http://dailymobile.se/forum/index.php/topic, 8300.0.html

http://dailymobile.se/forum/index.php/topic, 5047.0.html)

Will someone please advise me what to do. I want NOKIA to REPLACE the phone. Please let me know how I can get this issue resolved amicably without court case - or otherwise, how can I also prepare myself to get a replacement through court case?

Thanks

Dr. Singh

Company: Nokia 5800 xpressmusic
Country: India

  <     >