Nokia 5800 xpress music
Improper product and services

I purchased a nokia 5800 xpress music handset, and since the day i bought it it was having problems. everytime there was a error message that memory full please close some applications and try again. i could not access the gallery and some other applications, it worked only after i switched off and restarted the handset, since the delaer (e-zone) told me to visit a nokia care centre in case of issues i did not approach dealer for a replacement, insted i visited the nearest nokia care centre (authorised). the bhandup centre (in mumbai) was not well equipped and they redirected me to lower parel far away from place i stay.

i thought of getting it serviced at my native place (bhopal) because of my busy schedule. so during my visit to home town i got it serviced where they checked it for every possible defect and even scanned the memory card incase there was any virus.

Even after a software upgrade it had the same problem.

I visited the mulund centre (in mumbai) this time and told them the whole story. i asked them to keep the handset with them and provide me only after the problem is resolved.

after almost three weeks i took my handset back after it was sent to delhi for a repair.

still the mobile was having the same issue. i again went back to mulund service centre and asked for a repair. when i went back after a week they said they could not provide the handset because there is no electricity and asked me to file a complaint if i had any issues.

i have written several mails but nokia is taking advantage of the common indian public. i want to go aginst nokia and want my money back

Company: Nokia 5800 xpress music
Country: India

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