NOKIA / 6110 NAVIGATOR
NOKIA CARE IS NOT FIT TO CUSTOMER CARE

I am owing nokia 6110 navigator. I have got a problem with the incoming / outgoing voice hearing problem through handset mode. I gave it to Nokia care center (Raksha Impex, North usman road, Chennai) they promised to get it repaired on the same day. but failed and bluffed me saying that the problem is getting repeated and will get it done next day evening. In the evenign they came back with a reply that they have no spare parts to replace it and asked for another 2 days time. Finally they told me the handset is ready. I sent my person to collect the same and today when i checked everythign is fine, i found the voise is vibrating and not clear. I dont know what this Nokia care is ment for???

onemore thing, since the panel was old, i asked them to change the panel. which they are not able to do and told some reason for the same.

We are going to the authorised service center anticipating good service and clear the problem with out any issue, But found that Nokia care is not fit to clear the repairs and satisfy the customers.

what shall we do with this kind of service and who is goign to pay us for the pain which we are undergoing by this way of bad service.

regard

Krishna Kumar

0091 9442644211

Company: NOKIA / 6110 NAVIGATOR
Country: India

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