Nokia 6233
5 times repaired in 5 months

I have purchase nokia 6233 on 28th of august 07from surat gujarat. The phone underwent repair for 4 times and currently is under repair for the 5th time. The problem is same all the times. The phone gets dead all of a sudden and will not start after that till it is repaired.

I have given number of mails and calls to the nokia care but still no satisfactory reply is given by them.

my question is Why should customer pay for company's fault? Why are they not given a other mobile for use till it is repaired? Why should the nokia like big international campany not able to repair the mobile in 5months with 5 trials? Why the company not ready to give me new mobile if they are not able to repair?

i am mentally and physically down running for submitting and bringing the mobile as the care centre is 30 Km away from my working place.

Need your help to sort out the problem

Pl note my job sheet no as 166434038/080118/4

regards

Harshesh aliwala

Company: Nokia 6233
Country: India

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